Support

Something not working, or a question about your account? Email support@stoicplanner.app. A real person reads every message. Tell us your iPhone model and the app version (Settings → Version) if it's a bug.

My plans aren't on my other iPhone

Sign in with the same Apple or Google account on both. Your plans are kept in that account and sent between devices when each one is online. Changes made offline are sent once you're back online.

I bought Premium but the app doesn't show it

Open Settings → Restore purchases, signed in to the same Apple ID you bought it with.

How do I cancel my subscription?

Subscriptions are handled by Apple. In the app, Settings → Manage subscription, or on your iPhone, Settings → your name → Subscriptions → Stoic Planner. Deleting the app or your account doesn't cancel it.

I'm not getting the plan-tomorrow reminder

Check that notifications are allowed for Stoic Planner in iOS Settings → Notifications, and that the reminder is on in the app's Settings → Rhythm.

How do I delete my account?

Settings → Delete account. It permanently removes your account, plans and devices from our servers. If you can't open the app, email us from the address on your account and we'll delete it for you. See the Privacy Policy for what we keep and why.

Contact

Merakigai LP
5 South Charlotte Street, Edinburgh EH2 4AN, United Kingdom
support@stoicplanner.app